1. Set CC or Appointment at the prospective client’s home/office!

2. Review:  http://www.richhaen.com/BuyerAgencyPresentation.php...Setup Gmail Label and Task List:

3. Send Client Email: Subject: Specializi​​​​​​​​​ng In Downtown Boston's Historic Neighborhoods​​​​​​​​​ Since 1995!

Client(s),

It was a pleasure to speak with you ???, and thank you for the opportunity to earn your business. I firmly believe that the single most important thing I could do as your broker is to identify the best property for you and your needs at the lowest possible selling price! I look forward to meeting with you soon to start looking at properties...let me know your availability so I can begin scheduling showings?

I think we will need ?? days to see the all inventory in your price range, then we will be up to date with the current market. From there we will go see properties as they hit the market. Btw, I may suggest adding or deleting properties depending upon what I know about the particular property and/or what you have told me you are looking for? I do this in an effort to make the best use of our first time out...we can see every property you want in the coming days/weeks if that is ok with you?

In the meantime, please review my website which I truly hope differentiates me as your trusted advisor rather than the typical real estate agent: Valued Client Savings Program! Throughout this process I will use my website extensively, sending you friendly email reminders in an effort to walk you through each step. My intention is to stay on top of all the details so that you can go about your busy life...and this way we will have everything documented.

The next steps would be to submit your Property Search Request which will provide you with total access to all available inventory: Property Search...by using this live feed from MLSpin, I will be able to see everything you see and vice versa! You can request a showing of any property at any time...the absolute best way for us to stay on top of the market together!

THEN when received...Set up Client Contact Record, Add to Favorites & MLS Automatic Emails!

THEN when MLS is set up, Respond to the PS email request with:

Your Property Search has begun! You will receive an email shortly from "H3" titled: "Daily Receipt for Your Name" - AUTOMATIC EMAIL". Please be sure to ad "H3" to your address book so that these emails do not go to your spam file! Btw, here is a little description of the abbreviations on property listings: NEW=new listing PCG=price change ACT=already on the market...if and when we increased your price range these properties already on the market will show up on your list! BOM=back on market...if the property was under agreement and then the deal fell apart RAC-reactivated...the property was taken off the market by the seller (not under agreement) and then the seller decided to put it back on the market UA-under agreement...however, you will not see this abbreviation as the property listing will simply be removed from your list! EXT=the property listing expired but the seller resigned with the same agent!

Btw, would you kindly supply me with your contact information that you think I will need:

1st Point of Contact:

Name:

Address:

Mobile:

Email:

Do you text:

Skype  name:

Home:

Office:

***If and when my inquiry is urgent which of the above is the best way to reach you?:

2nd Point of Contact:

Name:

Address (if different?):

Mobile:

Email:

Do they text:

Skype  name:

Home:

Office:

4. Sign Buyer Agency Agreement Package...Send Client Email: Subject: Proposed Buyer Agency Agreement

Client(s),

Please review the attached Buyer Agency Agreement carefully and let me know if I made any errors and/or omissions? In an effort to make this as simple as possible, please print and sign the attached documents...the following steps may help:

Page 1: for your careful review including pages 2 and 3
Page 3: please sign as buyer
Page 4: please check off "buyer's agent"...sign as buyer, print name and date
Page 5: for your review only!

You also hereby acknowledge receipt of: Lead Paint Notification

Please review the following estimated closing costs: Estimated Closing Costs

***When you are ready, please scan the combined documents in the order above and return them to me via email. I will sign them as well and return a copy to you which will become our binding agreement. Thank you again for the opportunity to earn your business!

In the meantime you might want to review my list of Trusted Lenders. Please feel free to start a conversation with me in regards to this process...there are many tips I could offer and reasons why to choose a particular lender that will best fit your needs...rates are only the beginning of a great mortgage. Btw, the only mortgage website I subscribe to is www.BankRate.com.

If you have not done so already, please review my comprehensive Buyer Agency Strategies!

WHEN received Buyer Agency Agreement from Buyer....sign, scan and return to Buyer!

5. Mail hand written Thank You...if applicable mail referral hand written thank you note!

6. Schedule Showings!...Send Client Email from MLS...Subject: Itinerary for ???...Client(s), The following is the list of properties we are scheduled to see:

__________________________

Show Them Until They Secure The Right Property @ The Right Price!

THEN Prepare CMA & Negotiate Hard!

__________________________

 

***STOP---When UA Add Balance of Buyer Task List Here and MOD as Necessary!

------

------

------

http://www.richhaen.com/BuyerOn-lineTransaction.php

------

1. Sign Offer To Purchase Documents...Courier Escrow Funds to Seller's Agent....RH Sign Docs...Send Client Email: Subject: Please review your Offer to Purchase Real Estate documents!

Client(s),

Please review the attached Offer To Purchase Real Estate documents carefully and let me know if I made any errors and/ or omissions? In an effort to make this as simple as possible, please print and sign the attached documents...the following steps may help:

Offer To Purchase Real Estate:

Page 1: for your careful review and then please sign as buyer

Page 2: for your careful review and then please sign as buyer

Page 3. for your review only...this is a disclosure document that the seller is required to complete and sign first!

You also hereby acknowledge receipt of: Lead Paint Notification & MA Home Inspection Facts For The Consumer

If you haven't already, please review the following estimated closing costs: Estimated Closing Costs

When you are ready, please combine the printed documents in the order above, and then add a copy of your mortgage pre-approval and a copy of your personal check for $1000.00 made payable to ???. In an effort to retain a legible copy, please scan (faxing will ultimately create an illegible copy!) and then email back to me. Once I receive the signed offer I will forward it to the seller's agent and call them to discuss your offer...Good luck!

***And not to worry, throughout this process I will continue sending email reminders with links to my website in an effort to walk you through each step!

2. WHEN Received Fully Signed Offer To Purchase Docs...Send Client Email... Subject: The Next Steps!

Attach Fully Signed Offer Docs!

Client(s),

Please see your fully signed Offer To Purchase documents. Congratulations...now let's close this deal!

I am in the process of retrieving all of the condominium documents and will send them to you as soon as I have them in my possession. In the meantime, the following information should help outline the next steps...please feel free to call me to discuss any of these issues in detail. Throughout this process I will use my website extensively, sending you friendly email reminders with links to my website in an effort to walk you through each step...this way we will have everything in writing. I realize this is a lot of information, however please take the time to review the following recommendations so that you are well informed:

Step #1: Please review my website in regards to the Home Inspection and the process! ....my personal recommendation is ???. We have agreed to complete this by ???. Please let me know your choice of home inspector ASAP as well as the date and time? I will coordinate this with the seller's agent who will arrange access to the property, as well as all systems, basement and the roof for that day. Btw, I respectfully suggest that all major home inspection issues be negotiated by your legal counsel, and not the real estate agents...this policy keeps this process strictly business!

Step #3: Please review my website in regards my list of Trusted Lenders and the process. I will assume you will be submitting your mortgage application to ??? by ?/?/? as agreed in the offer to purchase. Please let me know if this is not correct, as I will supply them with the necessary documentation in order to schedule the appraisal and submit the condominium questionnaire if required. When you have made this decision, please send an introductory email to your formal choice of lender and myself...this will allow me to get the ball rolling with all parties in an effort to move this transaction along smoothly.

Step #3: Please review my website in regards to the Purchase & Sales (P&S) and the process! My personal recommendation for you is ??? because he/she knows the market well, is an excellent attorney and negotiator, plus has great follow-up practices. Please contact your choice of attorney to discuss their services and cost. If you will be obtaining a mortgage, discuss your choice of lender with your attorney as they may also be able to represent the bank saving you a few hundred dollars! In the meantime, the seller's attorney will prepare the first draft of the P&S and deliver it to your attorney. When you have made this decision, please send an introductory email to your formal choice of legal counsel and myself...this will allow me to get the ball rolling with all parties in an effort to move this transaction along smoothly.

Step #4: Once I receive your formal choice of home inspector, legal counsel, lender, seller's choice of legal counsel and the condominium documents, I will prepare an On-line Transaction file containing all of the Offer To Purchase Real Estate documents. I will then contact both attorneys and the your lender...the on-line transaction will afford all parties access to the required documents. Although I believe the attorneys should negotiate the P&S, please feel free to call on me throughout this process with any questions and/or concerns. I am always ready to help with problem solving ideas and strategies!

Step #5: For an accurate picture of what to expect at the closing, please feel free to review the Closing Information & Moving Tips on my website! You might want to verify the average utility costs of this property. Rest assured that I will stay on top of these details until we close and will continue to send email reminders with links to my website in an effort to walk you through each step. My intention is to stay on top of all the details so that you can go about your busy life!

3. Retrieve Condominium Documents...Send Email to Seller's Agent...bcc Buyer: Subject: Request for Condominium Trust Documents & Financials for ???

Agent,

Please see the attached fully signed Offer to Purchase documents...now let's close this!

When your client has chosen their legal counsel, please send me their contact information. The buyer's attorney is ???, phone/email...OR I will do the same so we can get that ball rolling! Btw, the home inspection is scheduled for ??? at ???am/pm with ???...see you then!

Also, please have send me the seller's signed Property Transfer Notification Certificate asap please!

WHEN Lead Received Load On-lineTransaction!

In the meantime, would you kindly send me the up to date condominium documents directly from your buyer's trustee and/or management company including the Condominium Master Deed & Declaration of Trust, Rules & Regulations, Operating Budget, Income Statement & Meeting Minutes, In addition, please include any additional financials, assessment documentation, renovation proposal and/or outstanding legal issues...as well as any Condominium Move-in Guide and/or Handbook!

Would you also please submit the following contact info if available:

Seller's Legal Counsel:

Management Company:

Condominium Trustee:

Condominium Concierge:

Master Insurance Co:

Condominium Website:

4. Negotiate Home Inspection Issues?...Legal Counsel to Negotiate Large Issues?...Send Client Email...Subject: Home Inspection Issues & Condominium Questions

Client(s),

I respectfully suggest that all home inspection issues and condominium questions be negotiated by your legal counsel, and not the real estate agents...this policy keeps this process strictly business! This is not about me not wanting to handle these steps. Rather, I am always trying to pass along proven tactics and strategies that are in your best interest. Buyers respond quite differently to the attorneys than the way they do their own broker. Trust me, this usually proves to be very beneficial in an effort to get the answers we want!

5. When I have ALL above Info...CONFIRM OFFICIAL CHOICE OF LENDER...All Docs & Misc Contact Info...Add to Favorites: Legal, Lender...Prepare On-line Transaction...Send Email to Both Legal Counsels, Seller's Agent & Lender...bcc Buyer...Subject: On-line Transactio​n Details for ??? - Buyer-??? / Seller-???:

Hello everyone,

I am the buyer's agent for the above referenced property. You now have access to all the details in regards to this transaction including the contact information, signed offer to purchase documents, mortgage pre-approval, all available condominium documents and financials...as well as the next steps to proceed! Please note that all collected funds will be held in an escrow account with the seller's agency. If you have any questions or need my assistance with anything, please feel free to contact me via email or call my cell at 617 283-5044. Please feel free to forward this to your client!

PLEASE NOTE: If any dates or contingencies need to be extended, I respectfully request that you seek these extensions in writing via email and/or facsimile! If agreeable to all parties, please add language to the P&S that facsimile signatures will be acceptable...this will save both the seller and the buyer the aggravation of running around signing and delivering originals at the last minute:

 

Please click here to review: Place Sample Buyer's On-line Transaction Here



The buyer's attorney is:    ??? at ??? or see email address above
The seller's attorney is:    ??? at ??? or see email address above

The seller's agent is:        ??? at ??? or see email address above
The buyer's lender is :      ??? at ??? or see email address above

(???, Please contact the seller's agent ??? to schedule the appraisal and submit any required condominium questionnaire or affidavit...the contact info for you to secure the condominium master insurance certificate is posted on my website!)

the contact info for you to secure the condominium master insurance certificate is posted on my website!)

THEN Send Email to Buyer's Legal Counsel and cc Client...Subject: Buyer Agent Compensation Agreement

ATTACH SAMPLE BUYER BROKER COMPENSATION AGREEMENT & SIGNED BUYER AGENCY AGREEEMENT

Legal Counsel,

Please review the attached signed Exclusive Buyer Agency Agreement specifically paragraph #3. If this is agreement is acceptable to you and your client's lender, may I suggest that the following language be included in the P&S:

"RichHaen.com Realty agrees that, in consideration of representing the Buyer in connection with the purchase of the Premises noted above and in accordance with and subject to the terms set forth in the Purchase and Sale Agreement, dated ???, 20??, (the “Agreement”), at the closing of the Premises, your legal counsel is authorized to deduct and disburse 20% of the total BROKER’S commission or compensation paid to and received by RichHaen.com Realty, from the cooperating broker net of any allowances or other deductions received by RichHaen.com Realty related to the transaction, if any (the “20% Cash Bonus”)."

***Btw, might I suggest that if agreeable to all parties, please add language to the P&S that facsimile signatures will be acceptable...this will save both the seller and the buyer the aggravation of running around signing and delivering originals at the last minute!

6. THEN Send Client Email...cc Buyer's Legal Counsel...Subject: Home Inspection Issues & Condominium Questions

Client(s),

I realize this is a lot of information, but hope it helps make this process easier to understand....one step at a time! Throughout the P&S process I will be available to you and your attorney, answering all questions and passing along proven tactics and strategies in your best interest, Btw, I strongly suggest that you review the condominium documents in detail. This will answer all of your questions in regards to the association. Your attorney will most likely be doing the same.

I respectfully suggest that all major home inspection issues and condominium questions be negotiated through your legal counsel, and not the real estate agents...this is the perfect time to have all your questions verified in writing. OR... I have already conveyed the home inspection repairs and am waiting for the seller's response. I also respectfully suggest that all condominium questions be negotiated through your legal counsel, and not the real estate agents...this is the perfect time to have all your questions verified in writing. Sellers respond quite differently to their attorney than the way they do their own broker...trust me this usually proves to be quite beneficial. However I am more than happy to convey the home inspection issues and condominium questions, if that is what you and your attorney think is best...just let me know? Btw, it is always a good idea to keep these two issues separate!

The following is a list of questions that I highly recommend you email to the Management Company and/or Trustee. You can find their contact information on the On-line Transaction. However, you might want to run these by your legal counsel to see if they they have any thoughts and/or additions? Please feel free to add, modify or delete any questions you feel appropriate:

Does your condominium association have a website?

Are there any special assessments currently outstanding? If so, what is it for? What is the total due and when is it due? Are there periodic payments?

Are there any approved, pending or intended assessments or increases in the common area expenses?

Are there any problems or situations at the Condominium Association that I/we should be aware of i.e: flooding, water leaks, noise transference, window issues, neighbor disputes or other current issues?

Is there any outstanding or threatened litigation involving the Condominium Association?

How many of the units are owner occupied? How many are rented? Are there any so-called designated “affordable units” in the Association? Are there any commercial spaces?

Are any of the unit owners behind in their monthly condo payments? If so, how many and how much?

What are the current monthly Condominium Association fees for the Unit? What does your monthly condo fee includes i.e. air conditioning, heat, hot water, electric, cable, internet, property management, etc? Is there a separate monthly fee for parking?

Have there been any recent renovations, updates or improvements to the common areas or the building exterior?

What type of roof and approximately how old is it...has it been maintained regularly?

If the roof needs replacement in the future, who is responsible for the cost associated with removing and replacing the roof deck?

Is the maintenance of the exterior of the building a shared Condominium Association related expense?

Are the windows and doors the unit owner's responsibility or is this a shared Condominium Association related expense?

Are there any restrictions in your condominium documents in regards to renting this property?

Is the condominium association pet friendly...if so, are there any restrictions i.e. 1 pet, dogs only, cats only etc?

Are there external fire escapes or connecting balconies attached to the exterior building and if so, when were they last inspected?

Does your condominium association charge a move-in and/or move-out fee...if so what is the cost?

Is there a Move-in Package and/or any Move-in Procedures?

7. Retrieve Signed P&S and Escrow Funds from Buyer...Marathon Messenger P&S and Escrow Funds directly to Seller's Agent...Marathon P&S Back to Buyer or Legal Counsel if POA...Send me a Copy?

8. When Received Fully Signed P&S...Update On-line Transaction w/ P&S...Send Email to Both Legal Counsels, Seller's Agent & Lender...bcc Buyer...Subject: On-line Transactio​n Details for ??? - Buyer-??? / Seller-???:

Hello everyone,

The On-line Transaction for this property has been updated to include the signed P&S. The funds have been wired and received directly into the listing agent's escrow account. The next step is to secure the mortgage commitment which is due ?/?/? and is already in progress. I have included the lender in this email and am requesting they schedule the appraisal with the seller's agent as soon as possible, and forward and condo questionnaire if required to the listing agent. Once the mortgage commitment has been secured, the listing agent will order the Condominium Association 6D and the Boston Fire Dept. Inspection certificate. The lender should secure the Condominium Master Insurance Policy. Please free to forward this to your client!

 

Please click here to review: Place Sample Buyer's On-line Transaction Here

BTW, FROM HERE ON THE LENDER IS IN THE DRIVER'S SEAT!

THEN Update Budget!

***STOP---When P&S is Fully Signed...Add Balance of Buyer Task List Here and MOD as Necessary! 

9 ?/?/? Mortgage Commitment Expires...Send Lender Email...cc Seller's Agent and Both Legal Counsels...bcc Buyer...Subject: Schedule Appraisal and Request Condo Questionnaire for: Buyer? - Address?

Lender,

I am the buyer's agent for our client ??? who is purchasing ???. Please schedule the appraisal with the seller's agent directly, along with any condo questionnaire you may require. Please feel free to forward this email to the appraiser. Also, please secure the Master Insurance certificate for the closing.

Please click here to review: http://www.richhaen.com/22RUT1On-lineTransaction.php

THEN Send Buyer Email...Subject: Appraisal & Mortgage Commitment

Client(s),

Your appraisal should be available within the next few days. I suggest that you request a copy of the appraisal from your lender when available, which is the final key to securing your mortgage commitment. Btw, from here on the lender is in the drivers seat! For an accurate picture of what to expect at the closing, please feel free to review the Closing Information & Moving Tips on my website!

 

10. ?/?/? Mortgage Commitment Secured?...IF NOT READY recomend the attorney requests a written extension!...IF DEAL DIES recommend Buyer requests Legal Counsel to Terminate ASAP!

11. Order Gill Murray closing gift ASAP?...Schedule Staples+Michaels!

12. Retrieve Closing Docs:

Send Email to Seller's Agent and cc Both Legal Counsel and Lender...bcc Buyer...Subject Required Closing Documents for ???

Agent,

When available, would you kindly forward a copy of the Condominium 6D Certificate, City of Boston Fire Dept. Inspection Certificate and the City of Boston Water & Sewer Commission Final Water Reading Certificate? Thank you!

Send Email to Buyer's Lender...cc Buyer...Subject Condominium Master Insurance Policy Certificate

Lender,

When available, would you kindly forward a copy of the Condominium Master Insurance Policy Certificate? Thank you!

13. When Received ALL Closing Docs...Prepare Buyer Agency Invoice...THEN Update On-line Transaction Condominium 6D Certificate, Boston Fire Dept. Inspection Certificate, Condominium Master Insurance Policy Certificate, City of Boston Water & Sewer Commission Final Water Reading and the Buyer Agency Compensation Invoice

THEN Send Email to Buyer Client...cc Buyer's Legal counsel...Subject: Valued Client Savings Program

The seller's agent has requested my compensation invoice...please review the attached Buyer Agency Compensation Invoice.

Client(s),

FYI:  The total commission paid to RichHaen.com Realty by ??? (representing the seller) is 2.5% of $???,???.00 totalling $??,???.00. My Valued Client Savings Program noted in our signed Buyer Agency Agreement, instructs your attorney to credit 25% of the gross compensation to you at closing which totals $????.??. This will likely be noted in the HUD Closing Statement.

THEN Send Email to Both Legal Counsels, Seller's Agent & Lender...bcc Buyer...Subject: On-line Transactio​n Details for ??? - Buyer-??? / Seller-???:

Hello everyone,

The On-line Transaction for this property has been updated to include the following closing documents; Condominium 6D Certificate, Boston Fire Dept. Inspection Certificate, Condominium Master Insurance Policy Certificate, City of Boston Water & Sewer Commission Final Water Reading and the Buyer Agency Compensation Invoice. The originals will be delivered to the closing by the seller's agent. Please feel free to forward this to your client!

 

Please click here to review: Place Seller On-line Transaction Here

14. Schedule Closing & Final Walk-thru...Send Email to Buyer's Legal Counsel and cc Client...Subject: Have you scheduled the actual closing time and location for ???

Legal Counsel,

Please let me know when you have scheduled the actual closing date, time and place? I will then schedule the final walk-through with the seller's agent!

THEN Send Email to Seller's Agent and Legal Counsel...Subject: Closing Time, Location and Final Walk-thru, Keys and Compensation for ???

Buyer's Agent and Legal Counsel,

I have been informed by the buyer's legal counsel that the closing is scheduled for ?/?/? at ???am/pm. I would like to schedule the final walk-thru an hour or so before the closing on ??? at ???am/pm, or the night before at ???pm. Please confirm this time with your client and let me know asap so that I may confirm this with the buyer.

Btw, please leave my check with the seller's legal counsel as I will not be attending the closing. Lastly, do you have any contact info for the neighbors in the building that I can forward to the new buyer?

THEN Send Email to Management Company and cc Client...Subject: Move-in Package and Move-in Procedures for ???

Management contact,

We should be closing on ?/?/?...would you kindly forward us any move-in package and/or procedures you might have? Thank you!

15. THEN When Closing & Walk-thru are Confirmed?...Send Email To Client...cc Buyer's Legal Counsel...Subject: Final Walk-thru & HUD for ???

Attach Move-In Procedures

Client(s),

Just confirming that we will be meeting the seller's agent for the final walk-thru ?/?/? at ???am/pm? I am confident that we are on schedule for a very smooth closing!

FYI: I suggest that you request your HUD Statement (commonly know as your closing statement) from your legal counsel for your review. However, the lender many times does not have this prepared until the very last minute. This will document the actual closing and all expenses. If you are having the funds wired directly into your legal counsel's bank account, please be certain you have your legal counsel bank's routing information well in advance. Also, if you are not going to attend the closing, please be certain you have also prepared the notarized Power of Attorney (POA).

***Would you kindly authorize your legal counsel to forward a copy of the HUD Closing Statement when available?

Btw, here is a list of contact info for your new neighbors:

Add contact info here

WHEN Receive the HUD Update: On-line Transaction

16. Staples...Stationary...collect pdf of Stationary and Just PIC?...Michaels Envelopes & Gift Bag!

17. Schedule & Perform Walk-thru...Bring Closing Gift!

18. Closed?---- Collect Compensation & Deposit

19. Verify closing information with MLS...Update Facebook:  Just Closed Address? in the Neighborhood? as the Buyer's Agent! The Buyer received a Cash Bonus equivalent to their 1st Mortgage Payment...See how to do the same enlisting my services as your Exclusive Broker: http://www.richhaen.com/buyers .php

20. Mail hand written Thank You...If Applicable Mail referral hand written Thank You

21. Add On-line Transaction to Closed Buyer's...Delete Gmail Label and Task List...Remove from Favorites: Client, Legal, Lender from Buyer's Contact, and Seller's Agent...Post GilM...Update contact w/ New Address...Add GilM pdf to http://www.richhaen.com/art_studio.php

22. Request Testimonial or Update from client and add to website: Subject: Congratulations and Thank you!

ATTACH PDF OF STATIONARY!

Client(s),

Long time no hear lol! Congratulations on the purchase of ??? and the sale of ??? and welcome to the ???Neighborhood! Thank you very much for your business and your trust...it was a true pleasure. The attachment is the pdf for your stationary if you would like to order more. Btw, if you are considering any renovations now or in the future, please feel free to review my list of Trusted Vendors.

A Money Saving Tip: Currently your property is being assessed as an "investment property". (Or... as a single/multi family...soon the city will reassess this property as individual condominiums. Then after...) After for one calendar year (?/?/?-?/?/?) as an "owner occupant" and as your "primary address", you will be eligible to apply for the City of Boston's Residential Tax Exemption! This savings is currently valued at +-$1500.00 per year off the top of your tax bill retroactive for that year. Please review this information on the City of Boston's website: https://www.cityofboston.gov/assessing/Exemptions/resexempt.asp. I recommend that you put this on your schedule for 8/1/13...it is very simple to prepare and will save you +-$125.00 per month!

My hope is that I have proven worthy of requesting the referral of your friends, relatives, neighbors and business associates. I will take great care of them should they call on me in the future! In the meantime, I was hoping you might consider writing a testimonial...OR updating your testimonial...for my website. If you are interested please review what others have written: Client Testimonials. If you are not so inclined I would understand!

Lastly, I will cancel the daily emails from MLSpin if you want, or I can let it be...just let me know? For future reference, you will have access to all of your closing documents right on my website...these are all pdfs so they can not be searched: online transaction???

23. Schedule 30 Day Follow Up Call!

24. Donation to Children's Hospital in Client's Name!